Charma (FKA WorkPatterns) & Zoom

AI feedback & 360 reviews

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Overview

Feedback is a gift, why does it need to be so tedious?

By leveragging an early version of ChatGPT and OpenAI, we were able to completely transform 360 reviews and ongoing feedback by making it easy to gather employee data, collect anonymous feedback and create meaningful, personal and action oriented performance reviews

Note: All current work is available upon request only

Results

  • Reducing overall time by half for yearly performance reviews and ongoing feedback cycles

  • This became a key feature contributing to our acquisition rate, targeting larger and more dynamic teams. Eventually leading to our Series A funding

  • 2x'd our conversion rate by being able to add this to our manager-only packaging.

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